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FAQs

FAQS

  • How is Beautiful.Me different from other shopping sites?

    Beautiful.Me is a members-only shopping club that lets you save on top brands in beauty, health and baby. We adopt a profit-less pricing model and pass on the savings to you by cutting out retail inefficiencies.

    We work hard for you to get the best deals and pass on the savings in the form of lower prices, rebates and rewards.

    We are on your side. Instead of paying for costly advertising, we reward our members in the form of cash rebates and incentives for helping us promote through social sharing and word of mouth.

  • Are your products authentic?

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.

  • Can I shop if I am not a member?

    Beautiful.Me is a members-only shopping club. If you are not a member, have fun browsing around and check out our prices. When you’re ready to take us for a spin, you can start with our free trial membership with no obligations attached. The only set back is that you will not be allowed to use the BeautyCoins you earn until you become a full member.

    Will I be billed at the end of my trial membership?

    No, you will not be auto-billed at the end of your trial. The trial membership is totally free with no strings attached. You can decide to upgrade to a paying member only when you feel that you are ready.

    What is the cost of membership?

    Membership is currently free. 

    What is your shipping policy? 


    Beautiful.Me offers FREE Delivery in Singapore!

    Visit Shipping & Delivery for delivery times, Smart rebates and more.

    Do you ship to post office boxes?

    Sorry, we are unable to ship to post office boxes or freight forwarding addresses.

  • What is your return policy?

    Beautiful.Me has a 7 business day return policy upon receipt of order by the customer for defective, expired or incorrect items. For details please visit Return Policy

    Which online payment methods do you accept?

    We currently accept Paypal or major credit cards such as Visa and Mastercard.

    Is it safe to make online payments on your website?

    Our secured website and payment process is encrypted by internationally recognised SSL encryption technology and is safe for payment.

    How do I save more and get paid to shop?

    Our Smart technology tracks your savings in real time and gives you many different ways to save even more. For example if you opt for Self-collection, we will give you an instant rebate off your purchase with minimum $30 spend. In the near future, we may also allow members to get paid for being social and helping us spread the word . Earn cash incentives when you refer a friend, share a purchase or write a review etc.