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Terms of USE


1.1 By using and accessing www.beautiful.me (the "Website"), you conclude a legally binding agreement with us, BTFL Pte. Ltd. ("we" or "us"), the owner and administrator of the Website.

1.2 You accept without limitation or qualification the Terms of Use, including the Privacy Policy.

1.3 We may amend this Terms of Use at any time by posting a revised version on the Website. However, an individual notice will not be sent to you. Any amended Terms of Use shall replace all previous versions of the same. If you do not agree to the amendments or changes to the Terms of Use, you should immediately cease use of any of the services on the Website. After any such amendment becomes effective, we will deem your continued use of the Website to constitute acceptance and agreement to such amendment. You can review the most current version of the Terms of Use at https://www.beautiful.me/beautiful-terms-of-use/

1.4 We will, from time to time, post on the Website, guidelines and rules relating to the use of the Website. All such guidelines or rules are hereby incorporated by reference into the Terms of Use.


2.1 You will be required to provide personal information during registration of your account on the Website. Such information may include your name, contact details and other information that is not otherwise publicly available. You are required to provide us with a current, valid e-mail address, your street address, delivery address (if different), and contact phone number. You warrant and certify that the personal information you provide, will always be truthful, accurate and up-to-date. We reserve the right to cancel any unconfirmed account or an account that has been inactive for a long period of time, or if we find you have submitted inaccurate information, or if we determine that your account may be compromised or used for fraudulent purposes. You agree to the use of your personal information for the purposes of our communication to you. Such use of personal information shall be in accordance with the Terms of Use.

2.2 In carrying out any transactions with us on or in relation to the Website or registering an account with us on the Website, you warrant that:

  • you are above 18 years of age or the legal age of majority in your country;
  • you are using your actual identity;
  • the personal data that you have provided to us are true, accurate, complete, and current; and
  • you shall not use our Website our Services to make or accept offers if you are not able to form legally binding contracts

2.3 You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including, without limitation, your password. You agree to limit the access to your account to yourself only, and take all reasonable measures to ensure the confidentiality of your password to the account that you use to access the Services. Given that your account can only be accessed by you, you agree that you will be responsible for all activities that occur under your account. If you become aware of or suspect any unauthorized use of your account, or any known or suspected security breach such as disclosure of your password or theft of your account information, you should notify BTFL Pte.Ltd immediately. You may be held liable for losses incurred by us or any other user of the Website or Services due to someone else using information of your account as a result of your failing to keep your account secure and confidential. You may not transfer your Beautiful.Me account or your account login/password to any other person.

2.4 You agree to comply with the Buyer's Terms of Sale when you enter into a transaction on the Website.

2.5 We do not disclose your personal data to our partners or third parties, except for your name and delivery address which you consent to and agree is fair and reasonable for the purposes of your use of the Services. When you register for an account with Beautiful.Me, you are asked to consent to receive e-mail marketing communications from us. If you give such consent, you may “opt out” (unsubscribe) at any later time by clicking a link provided in any marketing e-mail or on your account.

2.6 Basic membership on Beautiful.Me starts Free. Members have the option of upgrading to a Premium Membership which entitles them to added benefits which will be charged on a Monthly Basis. Please see “Membership Benefits” for full details.


3.1 By using and accessing the Website, you will be exposed to information, data, text, software, photographs, graphics, video, messages or other materials that we and/or other users of the Website upload, post, email, transmit or otherwise make available on the Website ("Website Material") whether publicly or privately.

3.2 You understand Website Material may be offensive, indecent or objectionable.

3.3 You understand that Website Material may only be used for the your own and non-commercial use, and not for publication, distribution, transmission, re-transmission, redistribution, broadcast, reproduction or circulation to someone else in the same company or organisation, and not for posting to other websites or forums, newsgroups, mailing lists, electronic bulletin boards, Internet Relay Chats operated by other websites.

3.4 You agree not to reproduce, display or otherwise provide access to the Website or Website Material on another website or server.

3.5 We are, under no circumstances, liable for any Website Material, including but not limited to, any errors or omissions in any Website Material, or for any loss or damage of any kind incurred as a result of the use of any Website Material posted, emailed, transmitted or otherwise made available on the Website.


4.1 Your use of the Website is at your sole risk. We disclaim all warranties of any kind, whether express or implied.

4.2 We reserve the right at any time and from time to time to modify and discontinue, temporarily or permanently, any services of the Website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of such services.

4.3 We make no warranty that:

  • the Website will meet your requirements;
  • the Website will be uninterrupted, timely, secure and error-free;
  • any results that may obtained from the use of the Website will be accurate or reliable;
  • the quality of any products, services, information or other material purchased or obtained by you through the Website will meet your expectations.

4.4 We cannot and do not endorse, and cannot be responsible for, the messages, views, opinions, research and recommendations of individuals, users, and organisations of deemed interest, or advocate any patronage of any particular service provider, course of treatment or commercial dealings in any securities, investments or classes of securities or investments nor does the inclusion on the Website of a link to other website(s) or resources imply any form of endorsement by us.

4.5 We do not actively review or edit the messages, views, opinions, research and recommendations of users, even if such messages, views, opinions, research and recommendations are made by the users using the Website. While the information on the Website has been obtained from sources believed to be reliable, none of the data, news, information, reports or opinions nor any of the recommendations (if any) has been customised for any specific person or class of persons. Therefore, please use the Website at your own risk.

4.6 By making available information and data pursuant on the Website, including facts, views, opinions and recommendations of individuals and organisations of deemed interest, we and our content providers are not giving or purporting to give or representing or holding themselves out as giving financial, investment, tax, legal and other professional advice. You shall always seek the relevant professional advice before otherwise making any such decisions.

4.7 We may monitor or review any areas on the Website where you transmit or post communications for the purpose of promoting its efficiency, usefulness and appropriateness of use. However, we do not undertake to monitor or review every posting or communication, and we disclaim any and all liability relating to all Website Material, whether or not arising under the laws of copyright, trademarks, libel, privacy, obscenity, or otherwise.

4.8 Your use of the Website is at your own risk, and you acknowledge that all content, information, products and services made available through Beautiful.Me are provided on an 'as is' and “as available” basis. While we strive to ensure that accurate and current information about products and services is displayed on the Beautiful.Me Website, we disclaim all warranties, express and implied, including but not limited to warranties of merchantability, safety, quality, fitness for a specific purpose, and non-infringement, to the full extent permissible by applicable law. In similar vein, you hereby agree that your continued use of the Website constitutes the exclusion of the sale of goods legislation in Singapore, and you agree to unconditionally and specifically exclude all implied terms that would normally apply in the sale of goods legislation including but not limited to implied terms on merchantability, fitness for purpose, title and other terms normally implied under such legislation. You are solely responsible for any damage to your computer system, devices, data, software, firmware or hardware that results from the use of the Services. Beautiful.Me is not liable to you for any injury or damages of any kind due to your choice or use of any product purchased through Beautiful.Me.

4.9 You acknowledge and agree that the goods and/or products purchased using the Services are provided by third party merchants and not by Beautiful.Me, and Beautiful.Me shall have no liability to you whatsoever regarding such goods and/or products to the full extent permissible by applicable law.


5.1 You agree to indemnify and hold us, and our subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including attorneys' fees, made by any third party due to or arising out of any content that you submit, post, transmit or make available on the Website, your use of the Website, your connection to the Website, your violation of the Terms of Service, or your violation of any rights of another party.


6.1 We shall not be liable to you for any direct, indirect, incidental, special, consequences or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from:

  • the use or the inability to use the Website;
  • the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website;
  • unauthorized access to or alteration of your transmissions or data;
  • statements or conduct of any third party on the Website;
  • any other matter relating to the Website.

6.2 If, notwithstanding the other provisions of the Terms of Sale, Beautiful.Me is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Website or the Services, Beautiful.Me’s liability shall in no event exceed the purchase price of the goods and/or products purchased by you.

6.3 Any claim of any nature whatsoever by either party against the other party and any action against the other party must be commenced within 1 year after the date on which the cause of action arises, following which the aggrieved party shall have no further claim whatsoever against the other party.


7.1 All personal data about you is subject to our Privacy Policy.

7.2 The Privacy Policy is deemed incorporated into the Terms of Service by reference to this Clause.


If you believe that your copyright has been infringed, please send an email to help@beautiful.me

8.1 Please note that we will only accept and act on notices in the English language that comply with this Terms of Use. Any notices that do not comply with the above will be rejected, and we will not take any action in relation to such rejected notices.

8.2 Within 4 weeks of receipt of a compliant notice of infringement, we will take the actions described below:

  • expeditiously take reasonable steps to remove or disable access to the allegedly infringing electronic copy; and
  • after removing or disabling access to the allegedly infringing electronic copy, expeditiously take reasonable steps to notify the user who had made that content available ("Content Owner") via the contact details that the user has provided to us. In doing so, we will also provide the Content Owner with a copy of the notice of infringement.

8.3 If the Content Owner provides a counter-notice, and this counter-notice is provided to us within 4 weeks of the date that we notify the Content Owner of the removal or disabling of access to the allegedly infringing content ("Notification Date"):

  • we will expeditiously take reasonable steps to restore, or to restore access to, the allegedly infringing content, if it is technically and practically feasible to do so;
  • if, before we complete the necessary steps to restore, or to restore access to, the allegedly infringing content (where it is technically and practically feasible to do so), the owner of the copyright in question commences proceedings to prevent the restoration of, or the restoration of access to, the allegedly infringing content, and we are informed of such proceedings, we will cease such steps to restore, or to restore access to, the allegedly infringing content.

8.4 If the Content Owner does not provide a counter-notice within 4 weeks of the Notification Date, we will take no further action and we will consider the case to be closed.


9.1 We may, under certain circumstances and without prior notice, at our sole discretion immediately terminate your account (if any). Cause for such termination shall include without limitation:

  • breaches or violations of the Terms of Use, or other incorporated documents, guidelines or rules;
  • request by law enforcement or other government agencies;
  • self-initiated account deletions;
  • infringement of intellectual property rights of others;
  • discontinuance or material modification to the services on the Website, or part thereof;
  • unexpected technical or security issues or problems or extended periods of inactivity.
  • fraudulent or wrongful use of an account.
  • multiple Account(s) associated with same customer’s identity and personalinformation.
  • inactive of account for a period of 3 years and more.

9.2 Termination of your account shall result in:

  • removal of access to and barring of further use to all offerings of the Website that are associated with such account;
  • deletion of your password and all related information, files and content associated with or inside your account (or part thereof).
  • cancellation of any order(s) made through this account
  • removal/Deactivation/Cancellation of any discounts, vouchers, beauty coins and any other form of rewards awarded to this account.

9.3 Termination of your account shall be without prejudice to any other rights or remedies we may be entitled to under the Terms of Use, at law or in equity and shall not affect any accrued rights or liabilities nor the coming into or continuance in force of any provision which is expressly or by implication intended to come into or continue in force on or after such termination.


10.1 We reserve all intellectual property rights to the Website and Website Material, including international copyright and trade mark rights. All other names, products and marks mentioned are the intellectual property rights of their respective owners. No materials provided through the Website, including text, graphics, code, ratings, rankings, databases, aggregated information, Website Material and/or software may be reproduced, modified, adapted, distributed, published, displayed, uploaded, posted, transmitted or hyper-linked in any manner and in any form without our express, prior written approval, and the approval of the respective copyright and trade mark holders. The Website and Website Material are for your personal use only, and you may not engage in any dealings with other parties regarding such services and contents. Such dealings include commercial dealings and dealings which will adversely affect the commercial value of the Website and Website Material.


11.1 The Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore, and any claims or disputes of whatever nature shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.

11.2 Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

11.3 Any account that you may have with us is not transferable and any rights to such account will terminate upon your death. Upon receipt of a copy of your death certificate, your account will be terminated and all content that you have generated in your account will be permanently deleted.

11.4 You shall be bound by and responsible for all communications and online activity transmitted or conducted through the use of your Account. We shall have no responsibility or liability for any loss, damage, cost, expenses caused as a result directly or indirectly with the wrongful or fraudulent use of your Account. Please contact us at help@beautiful.me to report any misuse of your account by unauthorized personnel.

11.5 Only one (1) Account can be registered per customer per mobile number. Multiple Account(s) registering under the same name, contact number and/or delivery address may be permitted at our sole discretion and may face termination without prior notice.

11.6 All notifications to us pursuant to the Terms of Use shall be sent via email to: help@beautiful.me


Beautiful.me may run discounts, offers, promotions, contests, voucher codes giveaways, beauty coins (points) issuance and other privileges and marketing activities occasionally, which will subject to additional terms and conditions that can be found on the site and are incorporated by reference into these Terms of Use.

12.1 All promotions, contests, voucher and other promotional activities are only valid for the time period specified by Beautiful.me or on while stocks last basis. There would be no refund or reimbursement if promotion code were no longer valid or available.

12.2 Unless otherwise stated, all promotion codes and voucher codes are only applicable for one-time redemption per order per customer per mobile number.

12.3 Only one promotion code can be used in one transaction. All voucher and promotional codes are not to be used in conjunction with other promotion or voucher codes. There would be no refund or reimbursement if promotion code were not applied during checkout.

12.4 Under no circumstances can any portion of the promotion, vouchers, beauty coins and other privileges can be converted into cash, whether by way of refund or otherwise.

12.5 Beauty Coins and Voucher Codes are non-replaceable if lost, stolen, destroyed, duplicated, transferred, or otherwise misappropriated or fraudulently used.

12.6 Beautiful.me reserves the right to verify the validity of any order made with promotional codes, voucher codes, Beauty coins, or other privileges, and to void order or charge full price for items purchased, if any of promotional codes, voucher codes, Beauty coins, or other privileges are suspected to have been misappropriated or fraudulently obtained or used.

12.7 Under any case of Return or Refund of products to Beautiful.me, if the product was originally purchased under a promotional code, voucher code or discount, you will only be refunded the amount that you originally paid for such product.  If the promotion, voucher code or discount was applied for deduction to the entire order, you will be refunded with the final payable price of the returned product after deduction of the promotion, voucher or discount applicable to the product on a pro-rated basis.

12.8 Beautiful.me may vary the terms & conditions or discontinue any promotion, contests, privileges, and other marketing activities at any time without any notice or liability to any party.